Project Name
Mobile App
Cactus is a financial budgeting application designed to help users feel confident about their finances. It provides a overview of your spending, how you are tracking within your budgets, and helps you keep track of recurring payments.
MY ROLE
UX Researcher
Product Designer
Brand/Visual Designer
TIMELINE
August 2022 - March 2023
TOOLS
Figma
INDUSTRY
Figma
DESIGN PROCESS
DEFINE
Problems
Users keep track of subscriptions made through Apple and Google and can be managed through their system. This does not account for payments made directly to the brand, company, or provider.
There are multiple locations to track changes. The users have to go to several different places to track where the payments are made. Email receipts, specific websites, bank statements, etc.
Financial tools aren't specific enough. Financial trackers use financial data from credit cards, debit cards, and bank statements. Does not formulate the type of charge- monthly, yearly, etc.
Feedback: Users must manually track their expenses. If the user is not using a financial tracker, then the user must review the bank statements to keep track of charges.
Goals
Satisfy users' needs and help them achieve a strong understanding of their financial well-being.
To create a user-friendly and effective tool that provides users with all the features and capabilities they need to improve their financial health, maintain awareness of spending, and simplify keeping track of recurring charges.
RESEARCH
Persona
The user research stage of Cactus' development process involved conducting interviews, surveys, and usability tests with individuals who manage the finances for themselves and their families.
During the interviews, I asked questions about their end-to-end journey when managing their spending with a specific interest in subscription or repeating payments. I asked about their preferred methods of financial tracking, as well as their pain points when it comes to managing money.
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Persona Name 1
Pain Point:
Jesse finds it difficult to track his spending with his wife, wants to see overall where they stand so they can save for a house.
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Persona Name 2
Pain Point:
Jesse finds it difficult to track his spending with his wife, wants to see overall where they stand so they can save for a house.
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Persona Name 3
Pain Point:
Jesse finds it difficult to track his spending with his wife, wants to see overall where they stand so they can save for a house.